Dr. Robin Mann
Centre for Organizational Excellence Research
Dr. Robin Mann is Head of the Centre for Organisational Excellence Research, Massey University, New Zealand, Chairman of the Global Benchmarking Network, Board Member New Zealand Business Excellence Foundation, Co-Founder of BPIR.com Limited – a best practice website resource, Founder of the International Best Practice Competition and Organisation-Wide Innovation Award, and Founder of the TRADE Best Practice Benchmarking Methodology. Robin has served as a Business Excellence/Productivity Advisor to many countries, most recently working for the Abu Dhabi Government Excellence Award and Mohammed bin Rashid Government Excellence Award as a technical coordinator and for National Productivity Organisations in Mongolia, Bangladesh and Pakistan advising on productivity strategy/services for nation building. Robin was awarded the Harrington/Ishikawa Medal in 2011 for contributions to the advancement of quality in the Asia Pacific region. Robin is originally from the UK where he obtained his PhD in TQM at Liverpool University in 1992. Robin enjoys playing football and participating in triathlons in his spare time.